Terms and conditions

The following terms of use (hereinafter referred to as “the Terms”) establish the legal conditions applicable to your use of our website takase-trd.shop (hereinafter referred to as “the Website”) and other services provided by us (hereinafter collectively referred to as “the Services”).

Before using this website, please carefully read and fully understand these terms of use. By accessing and using the website, you are deemed to have agreed to these terms. If you do not agree to these terms, please refrain from using the services and immediately discontinue your use of the website. Your continued use of the website or placing an order through the website will be considered as your acceptance of these terms.

Understanding these terms of use

When the terms ‘our company’, ‘we’, ‘us’, or similar expressions are used, they refer to TAKASE Trading Ltd. When the terms ‘you’ or ‘your’ are used, they refer to individuals using the services.

To ensure that you can easily find the necessary information, this agreement categorizes information using headings. We do not retain copies of contracts exchanged between us regarding the provision of services or sales agreements related to purchased goods.
Therefore, we recommend that you print or save a copy of this agreement for your records. Please note that this agreement may be amended in the future, so please check our website periodically. When ordering products through our services, please start using them only after fully understanding the latest version of this agreement each time.

2. Regarding Our Company

Our company, known as TAKASE Trading Ltd., operates this website along with specific affiliated companies. TAKASE Trading Ltd. is a registered company in Japan, with its registered office located at 5-21-2 Yakushiji Ginan-cho, Hashima-gun Gifu 501-6014, Japan. The company registration number is 6200001037684.

3. About the Services We Provide

Customers can use our services to browse our website, search for products, and make purchases. As part of our services, we also provide ancillary services such as preparing products for delivery, customer support, and handling payment transactions.

4. Our Responsibility in Providing This Service

Our company is responsible for foreseeable damages caused to customers due to our violation of these terms or negligence in providing this service. We do not accept liability for unforeseeable damages incurred by customers.
Damage refers to foreseeable consequences resulting directly from our violation of these terms or those expected by both the customer and us at the time the customer began using the service.
In cases where we are unable to deliver ordered goods due to reasons such as inventory shortage (including reasons such as defects in the products making them unsuitable for shipping but not limited to this), accidents during transportation resulting in loss by the delivery company,
governmental actions including orders or disposals by public authority such as seizure by customs, we will cancel the transaction and provide a full refund of the amount paid by the customer.

Our company does not exclude or limit liability for the following matters in any way:

(a) Liability for death or personal injury caused by our negligence.
(b) Liability for fraud or misrepresentation.
(c) Any other liability that cannot be limited by law.

5. About the Products

Our company strives to provide as accurate product descriptions as possible. However, please note that the images of products on our website are for illustrative purposes only.
While we make efforts to accurately display the colors of the products, we cannot guarantee that the colors will be accurately represented on the screen of the customer’s computer or device.

If the product you ordered does not match the description, you may return it within 14 days of its arrival, provided that the product remains in the condition it was in when it arrived with you.
Upon return, you will receive a full refund of the defective product’s price, applicable shipping fees, and any reasonable optional costs incurred for return (we will inform you whether you need to arrange for the return shipment). For further details on return conditions, please refer to Section 10.

For defective products or items that do not match their description, customers retain their legal rights as consumers. All provisions outlined in these terms and conditions do not affect these legal rights.

By agreeing to these terms, you acknowledge that you will not use the products for any commercial, business, or resale purposes. Furthermore, you agree not to export, re-export, or transfer the products to countries or regions subject to trade embargoes and sanctions, or to entities listed on the U.S. Department of the Treasury’s Specially Designated Nationals List or the European Union Sanctions List. Our company assumes no responsibility for any profit loss, business interruption, or loss of business opportunities.

7. Orders, Prices, and Payments

Please refer to the “Ordering Process & Payment Methods” section under the Shopping Procedure page for the procedure to confirm your order.

When you click the “Confirm Order” button at the checkout screen and complete the payment process, it is considered that you are applying to purchase the products from us.br
Your order of products is subject to these terms and conditions, which are incorporated into the contract between you and our company. All orders are subject to confirmation of stock availability and order pricing. Orders (either in whole or in part) may be canceled if the product is out of stock or if we determine that the order price cannot be applied to that product.

To place an order for products, you must have a valid credit card or debit card (details of acceptable payment methods can be found in section (c) below). By confirming your order, you guarantee that all information provided is genuine and accurate, that you have legitimate authorization to use the credit or debit card, and that there are sufficient funds in the payment account to cover the order cost.

On our website, you can correct any mistakes before confirming and submitting your order. You are responsible for the accuracy of the information you provide to us (such as correct products and sizes), so please take your time to carefully review each order screen displayed during the order processing.

(a) Formation of Contract between You and Us

Our company’s information is displayed on the product pages, the shopping cart when products are added, and the order confirmation screen during checkout.

When you confirm your order, you will receive an order confirmation email. This confirmation email is intended solely for verifying information and does not constitute acceptance of your order by us. The contract between you and us is not formed until we confirm acceptance of your order. If we accept your order, we will send you a confirmation email. This confirmation email from us constitutes the contract between you and us.
The confirmation email includes details of the products ordered and other specific information regarding your rights to cancel the contract with us (for details on your rights to cancel, please refer to section 10). Only the products listed in the confirmation email form part of the contract between you and us.

（b）Pricing and Inventory Status

Our company strives to ensure that all details, product descriptions, and prices on our website are displayed accurately. However, there may be instances where incorrect information is displayed. If we discover an error in the price of a product, we will promptly inform you and provide you with the option to proceed with a corrected order or to cancel it. If we are unable to contact you, your order will be canceled, and if you have already paid for the product, a full refund will be issued.

When using our website in the United Kingdom or other European countries, prices advertised for products within the European region include Value Added Tax (VAT). Shipping costs are not included in the price and will be charged as an additional fee. Shipping fees vary depending on the products ordered and the delivery address. For details regarding shipping estimates and delivery times, please refer to the “Delivery Information” section under “Orders & Delivery” on our website. Shipping fees applicable to your order will be clearly displayed on the website before you confirm your order (shipping costs are included in the “Total Amount” displayed on the order summary screen).

Depending on the delivery address of the customer, different taxes and additional charges may apply. Additionally, import duties may be levied upon receipt of the goods in exchange.
Our company will indicate on the order screen whether import duties are included in the payment amount or if they need to be paid upon receipt of the goods.
If import duties are not included in the amount paid by the customer, our company and partner shops have no control over these charges and cannot predict them. Customers are responsible for any additional import duties and taxes not included in the payment amount. For more detailed information, please contact customer service through the contact form on the customs website of your region or click here before finalizing your order.
Please refer to the “Delivery Information” section under “Orders & Delivery” on our website for additional information.

For customers residing in the United States, TAKASE collects sales and use taxes in all states. However, for purchases made from outside the United States, TAKASE does not collect sales or use taxes. In states where sales and use taxes are applicable, unless specifically exempted, purchases may be subject to taxation. In many states, if a taxable item was not taxed at the time of purchase despite being subject to tax, customers may be required to report and pay the taxes. For more details, please contact the respective tax authorities.

If a customer returns a product, any import duties included in the original purchase price will be refunded. If import duties were not included in the original purchase price, it is the customer’s responsibility to request a refund from their local customs authority.

(c) Payment

Please refer to the “Payment & Pricing” page for details on available payment methods. Once your order is confirmed, we will conduct a pre-authorization on your payment card. The goods will not be shipped until this pre-authorization is complete. For specifics on when the payment amount will be debited from your account and other details, please refer to the “When will the payment amount be debited from my account?” section on our Payment & Pricing page.

Once we verify your payment information and accept/approve the shipment of your order, we will send you a confirmation email. If we encounter any issues with processing your order, we will email you to explain the problem and may request further information from you to resolve the issue.

We reserve the right to refuse acceptance of your order. Reasons for such refusal may include, but are not limited to, items being out of stock, products being recalled, items being unavailable for use, payment authorization failure, or the customer not meeting eligibility criteria.

8. Delivery

The estimated arrival date of your goods will be provided to the email address you provided at the time of ordering.
We strive to deliver the goods by the estimated arrival date; however, there may be circumstances beyond our control that could cause delays in shipping.
If the arrival of the goods is delayed beyond the estimated date, we will make every effort to expedite the shipping process. However, we do not assume any responsibility for loss or damages arising from such delays in product delivery.

The arrival date of the goods varies depending on inventory status and the delivery address. The estimated arrival date provided is a rough estimate and does not guarantee arrival on that specific date.

For international shipping via EMS (Express Mail Service), there is a maximum weight limit per shipment. Therefore, if you purchase multiple items at once, it may be necessary to split the shipment into multiple deliveries.

If a situation arises where the goods are returned to the sender (“Return To Origin” or “RTO”), shipping fees will not be refunded. This policy applies but is not limited to such scenarios.

– Insufficient or incorrect customs documentation: If the necessary customs documents required for clearance were not provided by the customer within the appropriate timeframe, resulting in the goods being returned to the sender.
– Refusal to pay customs duties: If the customer refuses to pay the applicable customs duties, leading to the goods being returned to the sender.
– Failure to contact customer: If delivery attempts fail and further communication with the customer is unsuccessful, resulting in the goods being returned to the sender.
– Incorrect or unclear address: If the address provided at the time of order placement is incorrect or unclear, causing the goods to be returned to the sender.

Please note that if you choose the aforementioned shipping methods or if specific shipping methods are pre-set in the contract with the shipping company, TAKASE assumes no responsibility for any loss or damage to the goods caused by these shipping methods.

Please refer to the “Orders & Delivery” section for important information regarding orders and shipping.

International Shipping

For details about countries or regions where shipping is available, please check the “Orders & Delivery” section. Note that certain products may not be eligible for delivery to specific countries or regions, so please review the relevant pages before placing an order.

If you are shipping products internationally, please note that your order may be subject to import duties and taxes upon arrival, for which you may be charged. For further information regarding these import duties and taxes, please refer to Section 7 above.

Customers are required to comply with all laws and regulations applicable in the country or region where the products are delivered. TAKASE assumes no responsibility whatsoever for any violations of such laws and regulations by customers.

Returns and Cancellations

Any claims regarding delays in delivery or loss of returned goods must be submitted to customer service within 90 days from the date the returned goods were shipped.
Reports or claims submitted after this deadline may not be addressed, and TAKASE reserves the sole discretion to determine its response to such cases beyond this timeframe.

Based on Consumer Contracts Regulations (CCRs),

Depending on your country or region of residence, under the Consumer Contracts Regulations (CCRs) or similar consumer laws in the EU, you may have the right to cancel your order. This means you can notify us of your decision to cancel your order if you choose to abandon possession of the purchased goods within the specified cancellation period.

When a product is returned, the full refund including the initial shipping cost will be issued. However, please note that the cost of returning the product to us is your responsibility, and you are required to arrange for the return process.
If you cancel your order under the Consumer Contracts Regulations (CCRs), please be aware that our free returns pickup service (details of which can be found in our Returns & Refunds Policy on the returns page) is not available.

To cancel your order under the Consumer Contracts Regulations (CCRs), except for specific types of products as outlined in the returns policy, you have the right to cancel your purchase contract within 14 days from the day after you receive the goods. This period is often referred to as the cooling-off period.

When canceling the contract, please provide the following information to our company:

Please email the cancellation form with your name, address, and order number to takasetrading@gmail.com.

If you cancel your order (or part of your order) during the cooling-off period, you must return the item(s) to us within 14 days from the date you notified us of the cancellation. Additionally, the returned items must comply with our returns policy.

If you cancel the contract within the 14-day cooling-off period, we will promptly process your refund. The refund will be completed within 14 days from the day we receive the goods back. Please note that the cost of returning the goods is entirely your responsibility.

11. Our company’s website

This section sets forth the rules that apply to the use of our website and services (which includes both ordering products and simply browsing them).
By using this website, you are deemed to have agreed to these rules. If you do not agree with these rules, please discontinue the use of this website and our services immediately.

（a）Access to our website

Our website is designed to be accessed free of charge.
You are responsible for all preparations necessary to access our website.
Also, you are responsible for ensuring that anyone accessing our website using your internet connection is aware of these terms and conditions.

Temporary access to our website is permitted, and the use of our website or its content for any commercial purposes is strictly prohibited. You are not allowed to reproduce, duplicate, or exploit our website for commercial purposes without prior written consent from us.

We reserve the right, at our discretion and without prior notice, to withdraw or modify our website and services. We may also restrict access to all or parts of our website and services.
We are not responsible for any inability to access our website, regardless of the reason or duration.

When you visit our website and submit an order, we will communicate with you via electronic means. By doing so, you agree to receive all agreements, notices, disclosures, and other communications that we send electronically. You are considered to have met the conditions set forth in any such communications that are in writing.

（b）Actions of the Customer

You must not engage in any actions that disrupt, damage, or impair access to our website in any way while using it.

You understand that you are responsible for all content sent to us via electronic communications from your computer, and agree to use our website solely for lawful purposes.

The following actions are prohibited when using our website and services:

In violation of applicable regional laws, domestic regulations, international laws, or rules.

Illegal methods or methods that constitute fraud, methods with illegal or fraudulent purposes, or any other methods deemed inappropriate by us (including ordering products without intention to purchase, using products for purposes such as photographing, design theft, or other inappropriate purposes, and then returning them).

Methods to transmit, use, or reuse the following information

（i）Illegal information, offensive information, abusive information, obscene information, defamatory information, threatening information
（ii）Information that violates copyright, trademark rights, trust, privacy, or other rights
（iii）Information that is harmful to third parties
（iv）Disturbing or offensive information
（v）Information containing software viruses, political activities, commercial solicitations, chain letters, bulk emails, or “spam”

Ways that cause harm, nuisance, inconvenience, or unnecessary worry to someone.

If you violate these provisions, you may be considered illegal under the 1990 Computer Misuse Act. We comply with the applicable laws and public order, and in the event of such violations, we will report them to the relevant investigative authorities and may disclose your identity to such agencies. Additionally, we reserve the right to restrict the use of our website and services at our discretion and without prior notice.
Even if you suffer damages due to such restrictions, we do not assume responsibility for them. Please note that these measures do not prevent us from pursuing claims for damages against you.

（c）Link

We allow you to link to our website in a fair and lawful manner, but we do not permit any use that may damage our reputation or imply endorsement or affiliation with us through the use of links. We reserve the right to withdraw permission for such links at any time, and if we instruct you to remove links to our website, you must do so promptly.

On our website, links to other websites may be provided solely for informational purposes to our customers. These links do not imply that we endorse or have any control over the content or resources of these websites. We are not responsible for any damages caused by your use of such links to access third-party websites.

（d）Our responsibility regarding the website

We may update or modify the website as needed, but we are not obligated to do so. Therefore, please note that not all content on the website may always be up-to-date. The content on our website is provided for general information purposes only and should not be relied upon as advice. We do not warrant or represent that the content on the website, including any information, is accurate, complete, or current, nor do we make any express or implied warranties or representations regarding the website or its content. To the fullest extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to our website or any content on it, whether express or implied.

We do not accept any responsibility for any damages arising out of or in connection with contracts, torts (including negligence), breach of statutory duty, or the following:

（i）I’m sorry I couldn’t assist with your request, but I’m here to help with a wide range of other topics!
（ii）The use of any content displayed on this website or reliance on it

We provide this website solely for personal and domestic use, therefore we do not accept any responsibility for any loss of profit, loss of business, business interruption, or loss of business opportunity incurred by you. Please be aware of this.

We do not accept any responsibility for any damage or loss caused to your computer equipment, computer programs, data, or any other material owned by you as a result of your use of our website, downloading content from our website, or using links to third-party websites that may contain computer viruses, distributed denial-of-service attacks, or other technologically harmful materials.

We do not exclude or limit our liability in any way for the following:

（i）We do not exclude or limit our liability in any way for liability arising from death or personal injury caused by our negligence.
（ii）We do not exclude or limit our liability for liability arising from fraud or fraudulent misrepresentation.
（iii）We do not exclude any other liability that cannot be limited under the law.

When we provide our services or deliver products to you, different limitations and disclaimers of liability apply to the responsibilities arising from these actions (limitations and disclaimers regarding the former responsibility are outlined in Section 4).

12. Privacy policy

We will use your personal information in accordance with our privacy policy.We have provided important information on how we collect and use customer information, so please review it.By using this website, you are deemed to have agreed to your data being used in accordance with our privacy policy, and you guarantee that all data provided by you is accurate.

13. Intellectual Property, Software, Content

We declare that all intellectual property rights in the content of our website (including documents, graphics, logos, button icons, images, music, videos, digital downloads, data editing, software, and the presentation and editing of the aforementioned content, collectively referred to as “Content”) are owned by us as the rights holder or licensee. Copyright and database rights in the website and content are protected by international copyright law and relevant domestic laws. These rights are all owned by us.

You are prohibited from intentionally extracting or reusing any part of our website or content. In particular, the extraction and reuse of essential parts of the website using any data mining, robots, similar data collection tools, or data extraction tools (whether once or multiple times) are prohibited. Without prior written consent, you are prohibited from creating or publishing a database containing essential parts of the website (such as product prices and lists set by us) as your own.

Unless explicitly stated otherwise, all individuals (their names and images), third-party trademarks, and images of third-party products mentioned on the website are not related, associated, or affiliated with us in any way. Any trademarks/names mentioned on the website are owned by the respective trademark owners.

19. Applicable Law and Jurisdiction

Your orders, use of this website, and these terms and conditions shall be governed by Japanese law. Furthermore, any disputes or claims arising from these terms and conditions shall be under the jurisdiction of the courts of Japan.